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General Information
We specialize in unforgettable safari adventures across East Africa, including popular destinations like Maasai Mara, Serengeti, Uganda, Rwanda, and Zanzibar. We also offer tailored tours to other iconic locations in the region.
You can easily book your safari adventure by visiting our website, calling our office, or emailing us directly. Our friendly team will assist you through the entire booking process.
Yes, we are a fully licensed travel agency operating under the regulations of the Kenyan government and international tourism standards.
Safari & Tour Packages
Our safari packages generally include transport (usually in a 4×4 safari vehicle), accommodation (lodges or camps), meals, park entry fees, and a professional guide. Specific inclusions may vary depending on the tour package.
Absolutely! We offer fully customizable packages to meet your preferences. Whether you want to extend your stay, add specific activities, or change your itinerary, our team will help you design the perfect safari.
Yes, many of our safari packages are family-friendly, and we can tailor experiences to suit children of all ages. Our guides are trained to ensure a safe and educational experience for young travelers.
Booking and Payments
Yes, a deposit is required to confirm your booking. The deposit amount will be provided to you during the booking process, and the balance is due before your departure.
We accept payments via bank transfers, mobile money (MPESA), credit/debit cards, and PayPal. We also accept payments in both local and foreign currencies.
Yes, we allow changes to your travel dates, but they are subject to availability and a small administration fee. Please contact us as soon as possible if you need to make changes to your itinerary.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.
Travel Insurance and Health
We strongly recommend purchasing travel insurance that covers trip cancellations, medical emergencies, lost luggage, and evacuation in case of an emergency. While we provide a safe and well-planned journey, it’s always best to be prepared.
Some vaccinations are recommended or required, depending on the countries you are visiting. We advise checking with your healthcare provider or local travel clinic before your trip for up-to-date health recommendations.
Our safari guides are trained in basic first aid, and we have a network of local medical professionals for any emergencies. You will also have access to a satellite phone for communication if needed.
Can’t find what you are looking for?
Balsons Tours and Travel Ltd specializes in personalized safaris across Kenya, delivering unforgettable wildlife encounters and rich cultural experiences. Let us craft your perfect Kenyan adventure!
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